This website is no longer updated, but you can still access the results of the CoSIE project (2017-2021).
CoSIE Blog
Intangible Presents to all CoSIE Folks
The Co-creation of Service Innovation in Europe (CoSIE) project states that public service innovations can be achieved by creating collaborative partnerships between service providers and service......
Co-creation, Digital Technologies and COVID-19
Can COVID-19 help to introduce a paradigm shift in the use of digital technologies to assist co-creation in disability services? This is one of the slightly surprising themes that evolved from a......
Making Sense of Information and Evidence for Co-creation
What kinds of information can be deployed to substantiate claims for the value of co-creation? The question is an immediate and intense one for the CoSIE project.The consortium comprises 24 partners......
Making Co-creation a Collective Effort in Local Government
The word ‘co-creation’ is on everyone’s lips. Although not a particularly new term or working method, co-creation as a concept still lacks a common definition — or, at least, what it entails......
Testing the CoSIE Roadmap in Community Gardens in Greece
In the framework of the CoSIE project and in order to test the co-creation roadmap, Panteion University is collaborating with the Municipality of Aghios Dimitrios and, more specifically, with the......
Not Hacked off at All
In August 2020, organisers of the Estonian social hackathon “Vunki mano” asked me to contribute to the event, this time as a jury member. I had been to the three previous events - as a mentor,......
Asset-based Approach in Developing Household Economies in the Hungarian CoSIE Pilot
The vlog about the Hungarian CoSIE pilot demonstrates, how co-creative methods can mobilize resources on local level in line with asset-based approaches on which the method of co-creation builds. The......
In Quest for a Name and Logo for the App in Reggio Emilia
The first prototype of the Italian App was almost ready for publication on the ‘Play’ and ‘App’ stores but the name for the App and the logo were still missing. So, we decided to ask the......
Co-creation as a value-led practice?
Back in February 2020, I was in Utrecht at the ‘Experiences in co-creation of public services’ seminar co-facilitating a workshop that asked participants to reflect upon what citizen engagement......
Among the shadows of co-creation – partner fatigue or shapeshifters?
I sometimes get the feeling that the literature surrounding co-creation has gone way beyond current practice. The great swathes of pages written on co-creation and its benefits and pitfalls in the......
Appropriate engagement with young people is vital in customer service work
Engagement trainer Vanessa Peitilä has been involved in designing and implementing training for frontline staff aimed at those working in customer services at the City of Turku and TE Services. The......
The impact of stories. How to translate stories of lived experience to the policy cycle?
What is the impact of stories? How can user’s stories be translated into policy in such a way that they contribute visibly to policy design and - evaluation? These questions were at the heart......
It all starts with trust. Do we really trust people with disabilities?
In Võrumaa, during the H2020 project CoSIE, active citizens, hard-working entrepreneurs, qualified experts and officials have had meetings during social hackathons called Vunki mano! to shape......
Co-creation of Senior Co-housing
The Polish pilot programme looked at possibilities of improving elderly people’s lives through forms of co-habitation and co-housing. The research took place at a multi-family housing estate called......
Co-creating a Rehabilitation-ready Criminal Justice System
The ambition of the UK CoSIE pilot is to extend co-creation to the rehabilitation of offenders. In England and Wales, re-offending rates remain stubbornly high. Ministry of Justice figures show that......
Innovation Is Muddling through Ignorance
Every self-respecting organisation takes knowledge management seriously. This is understandable for many reasons – not least because, regardless of industry, the survival and success of an......
Co-creation: Are we all talking about the same thing?
Co-creation provides a powerful environment which enables service users and service providers to participate in active discussion and achieve common goals. By understanding each other - and sharing......
Modernising Public Services in Local Spaces in Hungary
Local communities continuously face problems at the beginning of the 21st century that do not have simple solutions. The questions of economy, the tasks of environmental protection, the conservation......
Public Participation City: Co-Creation in Athens
The last decade has seen a shift towards more democratic, participatory, decision-making processes outside of centralised institutional models. While in Greece co-creation has not yet been fully......
Promoting and Encouraging Healthy Lifestyles
The national TV programme SUPERQUARK has recently been focusing on youth obesity and last August interviewed professionals from the Local Health Authority in Reggio Emilia. The overweight and......
How to get insight and co-create with young people in vulnerable life situations?
In the Finnish pilot, this question was raised among the civil servants. They appeared skeptic whether young people belonging to the target group could be encouraged to co-create with “experts”......
“It Ain’t What You Do, It’s the Way that You Do It – That’s What Gets Results”
“Practice makes perfect” is a well-known saying, but why is practice – as a professional discipline – disregarded in certain spheres? Why do other realms garner more authority than the......
Paved with Good Intentions
Jessica Dijkman of Houten Municipality shared her experiences with the use of community reporting at the People’s Voice Media Conference in Manchester on June 6th. The Dutch CoSIE pilot in Houten......
Modernizing Public Services in Local Spaces in Hungary
Local communities continuously face problems at the beginning of the 21st century that have no simple solutions. The questions of economy, the tasks of environmental protection, the conservation and......
A Day in the Life of a Co-creative Entrepreneur
I am a member of Co-Crea-Te; a free, innovative public space for entrepreneur-based collaboration in València and a pilot of the CoSIE H2020 project. The ideas, knowledge and experiences of its users......
Who are our Stakeholders and why they are important?
The issue of the functioning of the public service system in Poland is one of the most important topics in current public debate. For the debate to be meaningful and effective, it is necessary to......
Living Labbing for Social Innovation in the CoSIE Project
The Living Lab environment developed in Newcastle, UK has been explicitly created to support mutual engagement, using visualisation and animation tools. The Newcastle Living Lab at Northumbria enables......
Algorithms Know What We Like – but Do We Like What They Want?
Identity refers to an individual’s beliefs about oneself. It says who we are and what we believe in. Identity mirrors our values and guides our conception of what is right and what is wrong. It......
Doing Co-creation – a Challenge of Social Investment
CoSIE is inspired by the idea that public sector innovations can best be achieved through new relationships between service providers, decision makers and – most importantly – people often......
Co-creation through Change Leadership
What is there to learn about co-creation from the Swedish CoSIE pilot so far? There is, in fact, quite a lot already despite the pilot naturally facing its own challenges, which it seems to share with......
Social Hackathon in Vorumaa County
A hackathon originally is a sprint-like event in which computer programmers, graphic designers, interface designers, project managers, and subject-matter experts, collaborate intensively on software......
Co-creation in Greece: It’s all Greek to me…
Co-creation in Greece is a rather unknown concept and it is very rare to find examples of co-creation not only in the public sector, but in the private sector as well. Co-creation has not been widely......
When a Shared Common Objective Makes the Difference
According to the World Health Organization, childhood obesity represents a critical public health problem in Europe. It can be considered a multifactorial disease associated with serious health and......
Using Authentic Stories in the Co-creation Process
“I cried with relief that I did not get a custodial sentence”“People I would not normally talk to I spoke to and they became friends”“I realised there was nobody there to help”“You are......
The Value of Co-creation and the Point about Training…
Most of us involved in the H2020 CoSIE project have been in education or training of some sort for just about all of our working lives. We learn methods and approaches in order to spread knowledge......
The ‘Co-creation’ Model: New Relationships between the State and the Individual
Once a young man entered a little shop in his dream. There was an angel standing behind the counter. The young man excitedly asked him: ‘What are you selling here, Sir?’ The angel answered in a......
Social Housing Is Like a Yeti
Wanted!I have been dealing with social housing issues for over a dozen years. And even if in recent years it has become more popular in the European public debate, I can still say that there is......
Co-designing Finnish Public Administration - Lessons from Different Levels and Fields of Governance
One of our first tasks in the CoSIE project was to gather an “informed conclusion” about the volume and characteristics of co-creation in the public sector in Europe, reflected in Work Package 2,......
ICT Initiatives in the Public Sector: The Whole Is More Than the Sum of Its Parts
Our CoSIE train set off in January, though perhaps CoSIE has been more akin to a rollercoaster than a train. We started by making an inventory of public service innovation with co-creation and the use......
Creating (public) service innovations through data blending
Organising outdoor events is a business with many uncertainties and risks that affect its success. Although many of them cannot literally be solved or prevented, it is possible to develop one’s......
CoSIE News
Seminar: Towards Co-creation of Public Services at the Local Level – Innovative Concepts and Practice Cross Europe
Online seminar on 5 May 2021 - Registration is now open!What are the key issues around co-creation of public services at the local level across Europe? Which challenges, potentials and characteristics......
Webinar: Co-creation of Services of General Interest: the Role of Citizens and Their Organizations
We kindly invite you to our seminar onCo-creation of Services of General Interest: the Role of Citizens and their Organizations15 April 2021, 2.30-6 pm (CET)The seminar is organized by the European......
Impact News of 4 CoSIE Pilots
The international CoSIE team wishes you all a very merry Christmas with this new 'CoSIE Christmas Sway' which presents successes from four CoSIE pilots and other promising findings from the CoSIE......
Call for Papers: The 26th Nordic Academy of Management Conference
The 26th Nordic Academy of Management Conference - Bringing Research TogetherBringing research together is about tearing down boundaries between research, teaching, and business. The conference theme......
2nd CoSIE Policy Brief published
Complex societal challenges, such as an ageing society in conjunction with austerity in public services are immune to quick-fix solutions. Societal challenges are wicked in a sense that they have......
Engagement training of CoSIE won the challenge competition of Itla in Finland
The Encounter training model developed by the CoSIE project and the Youth Council of Turun Kaupunkilähetys ry (in English: Turku City Mission) has won the Itla Innovation Challenge 2020. Itla stands......
Director of CoSIE changes
The CoSIE team is proud to present the new Project Director of CoSIE, Dr Heli Aramo-Immonen. Heli is working as Principal Lecturer at the Master School of Turku University of Applied Sciences.- I am......
CoSIE Seminar on Experiences in Co-creation of Public Services
On February 5, Utrecht University of Applied Sciences (HU) hosted the third CoSIE seminar on Experiences in Co-creation of Public Services.Professor Jean Pierre Wilken (HU) welcomed the seminar......
Follow the CoSIE Seminar Online 5th February!
The CoSIE project organises a seminar in Utrecht on Wednesday 5th of February 2020.Follow the keynote speeches on why we would (or would not) want to co-create, and about the use of methods like......
CoSIE goes to Brussels at the European Week of Regions and Cities
In October, we had the opportunity to present some preliminary findings from the CoSIE project at the European Week of Regions and Cities (formerly Open Days). This event, that receives more than 6000......
CoSIE presents in European Week for Cities and Regions
The CoSIE project organized a workshop about Co-creation of Public Services: Challenges and Opportunities in Theory and Practice as part of the European Week for Cities and Regions. The workshop took......
Smart Public Services?
The International Research Society for Public Management (IRSPM) has grown out of a highly successful series of annual conferences. The 24th IRSPM 2020 conference (https://events.tuni.fi/irspm2020/)......
Co-creation in Nypels
In the neighborhood of Nypels in the Netherlands, the inhabitants are more than fed-up with the litter in the streets. Many times, and in many different ways this problem has been tackled, but to no......
CoSIE Club Shares Information between Different Settlements in Hungary
Our pilot team continued the organisation of co-creation workshops in our 10 partner settlements between July and September. We met the target group consisting of family households, mayors, civil......
The President of Estonia Visited CoSIE
In August 2019 the President of the Republic of Estonia, Kersti Kaljulaid, visited the CoSIE project during her one week stay in Vorumaa county. During our conversation, the President emphasized the......
Exchange pilots long term job seekers/International pilot visits
Michael Willoughby of the Universitat Politecnica de Valencia (UPV) visited the Dutch pilot in Houten this month (June ‘19). In the context of the CoSIE project, a co-creation pilot is taking place......
Stories from Household Economies
In the CoSIE project, nine pilots are taking place to test out different co-creation methods in different public services. The Hungarian pilot aims to revive forgotten culture of household economy,......
Entrepreneur Journeys
In the end of May, a group of seven entrepreneurs from Valencia (Spain) explored how video storytelling techniques could help them communicate to others how they became entrepreneurs, what motivates......
CoSIE in Palo Market Fest
On 24th, 25th and 26th May, an enormously successful annual event was held in Valencia: Palo Market Fest, where seven businesses/projects were chosen from the Spanish CoSIE Co-Crea-Te space to......
From Insight to Action
Over the last 8 months, our Community Reporting team has been working with municipalities in Utrecht to explore how Community Reporting methodologies can be used to support their service design and......
CoSIE Pilot Launched in Finland
The Finnish CoSIE pilot is starting the actual co-creation phase this spring. The first step towards that was the kick-off meeting held 8th of March 2019. The kick-off targeted professionals working......
CoSIE Results from the Year 2018 Published
The first year of active CoSIE collaboration has come to its end. In celebration of our successful first project year we have published some interesting results and experiences from our project......
CoSIE Seminar in Bologna 30 January 2019
Year 2018 was the first year of action and innovation in the CoSIE project. Now it is time for the first check up. What have we learned? What are the tools of co-creation we have developed so far?......
Livin Lab Meeting in Newcastle-upon-Tyne
CoSIE partner meeting was held 26–28 November in Northumbria University, Newcastle-upon-Tyne. Nearly 40 researchers and practitioners from the UK, The Netherlands, Italy, Poland, Hungary, Spain,......
CoSIE Collaborating with Other H2020 Projects
CoSIE has collaborated in Common Dissemination Booster service with two other Horizon2020 projects Mobile Age and SoCaTel in the service number 2: Stakeholder and End-user Mapping. The Common......
CoSIE in INSPIRE 2018 Conference
INSPIRE 2018 Conference was held in Antwerp 18–21 September. The conference focused on three strands: inspire the users, doing it together and making it work. The themes of presentations, workshops,......
Chris Fox Introduced Payment by Results Model in Helsinki
CoSIE project attended the afternoon seminar organized on 14th of June in Helsinki. Seminar was part of the launch of book on “Payment by Results and Social Impact Bonds: Outcome-based Payment......
Revolutionising the Way Public Services Are Created
As part of the CoSIE project, Valènciactiva is working with the Universitat Politècnica de València (UPV) to co-design and pilot a new business creation and development scheme with a variety of......
CoSIE Update on Personalisation Pilot Project in the UK
Personalisation in probation aims to deliver rehabilitative support packages that are co-produced with service users, enabling them to make personal change while also enabling the Community......
Facing the High-tech in Rural Areas of Estonia
The CoSIE pilot in the Estonian Võru county is looking for innovative ways on how to effectively and sustainably combine the modern digital solutions with the existing strong but small communities......
Italian Pilot Goes Public
Mr Paolo Giorgi Rossi represented CoSIE in the local TV broadcasting in the Reggio Emilia province in the 28th of March in the program called "Il medico e il Cittadino" (free translation The Medical......
Seminar: Towards New Perspectives of Co-creation in Public Services
CoSIE is delighted to invite you to the seminar Towards New Perspectives of Co-creation in Public Services, to take place 24 January 2018, from 13:00 to 17:00 at the JDE 52 conference room of CoR,......