CoSIE Blog

Appropriate engagement with young people is vital in customer service work

Engagement trainer Vanessa Peitilä has been involved in designing and implementing training for frontline staff aimed at those working in customer services at the City of Turku and TE Services. The......

The impact of stories. How to translate stories of lived experience to the policy cycle?

 What is the impact of stories? How can user’s stories be translated into policy in such a way that they contribute visibly to policy design and - evaluation? These questions were at the heart......

CoSIE News

Director of CoSIE changes

The CoSIE team is proud to present the new Project Director of CoSIE, Dr Heli Aramo-Immonen. Heli is working as Principal Lecturer at the Master School of Turku University of Applied Sciences.- I am......

CoSIE Seminar on Experiences in Co-creation of Public Services

On February 5, Utrecht University of Applied Sciences (HU) hosted the third CoSIE seminar on Experiences in Co-creation of Public Services.Professor Jean Pierre Wilken (HU) welcomed the seminar......

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